Mel and her team were a delight to work with. They made it so easy and explained all of our questions. I did not once feel pressured by anyone on her team either. Her entire team worked tirelessly for us; answering calls, texts, emails, etc. on Sundays, late at night and whenever we needed them. They always responded to me very quickly. I WILL be refinancing through them in the future, and/or if we decide to purchase again, I wont even bother calling another mortgage company. Mel Fox and her team wont waste your time and if you are serious about buying a home they wont disappoint you!!